Today, we're excited to launch the Pearset Help Center – a one-stop shop for all your Pearset-related questions.
Ever since we launched Pearset, we've been receiving a lot of questions from our users via channels like Crisp, Email, Twitter, etc. Over time, we noticed a pattern – many of the questions were repeated.
So we decided to build a Help Center to help our users find answers to their questions – without having to wait for us to reply.
What's in the Help Center?
The Help Center is a collection of articles that cover the most common questions we receive from our users. It's a living knowledge base that we'll be updating regularly.
Here are some of the popular articles on the Help Center:
We've also created categories to help you find the articles you're looking for:
Getting Started
Get started with Pearset with our comprehensive guides.
Link Management
Learn how to manage, organize, and scale your short links on Pearset.
Analytics
Leverage Pearset Tracking to see how your links are performing.
Pearset Market
Create powerful affiliate, influencer, and referral programs with Pearset.
Partnering with Programs
Earn money by referring your audience to partner programs on Pearset.
Custom Domains
Improve your brand recognition and click-through rates with custom domains.
Workspace Management
Learn how to invite teammates, manage roles, and update your billing info.
Migrating to Pearset
Easily migrate to Pearset from other link and affiliate platforms.
SAML SSO
Secure your workspace with SAML SSO.
API
Learn how to use the Pearset API.
Intuitive Search Experience – at your fingertips
The Help Center features a beautiful search experience that lets you find answers to your questions in a snap.
Our new search feature is typo-tolerant and lets you search for articles based on their title and anchor headings.
The best part: It can be accessed anywhere on Pearset – even inside the Pearset dashboard itself! All you need to do is enter the magic command: CMD+K (or CTRL+K on Windows). Go ahead and give it a try!
We're also planning to add an AI assistant to help you find answers to your questions in the future:
A better support experience for our users
This is a long-awaited feature that will help us provide better support to our users.
If you have any questions or feedback about the Help Center, feel free to reach out to us or reach out to us on Twitter.
